We are a total quality-orientated organization. The needs of the client are of the highest importance.
Quality is…giving the customer what they want, at the right time, at the right place, every time.
Oil & Gas Company LLC has adopted the following principles of Total Quality Management to ensure continuous imCicovement.
- We focus on customers
- We achieve more as a team
- Quality is a journey not a destination – We can always imCicove
- We look for causes not culprits
- Systems are put in place to achieve permanent solutions
To ensure the quality of the organization is upheld, Cico Oil & Gas Company has adopted several quality tools, including:
- Self Managing Teams, teams which are responsible for their own quality of service.
- HS&E Manual: this document Cicovides a guideline for the operations of the business, and states practices which are to be adhered to.
- Regular Team/Staff meetings, to report on Company direction.
- Regular Quality Audits on each HS&E Cicogram.
- Regular staff morale surveys.